Operating Instructions & Trouble Shooting
If you are unable to resolve the issue after trouble shooting above, please contact Breg directly;
Breg's main customer service number is (800) 897-BREG (2734), which you can use for product questions, they also have a secondary line at (800) 321-0607 for warranty info available Monday-Friday, 6 a.m. to 5 p.m. PT.